From where do you operate?

NEW MANILA QUEZON CITY PHILIPPINES (HEAD OFFICE)

Frequently Ask Questions

How long have you been in business?
40 years, Established in 1981
What makes you different from your competitors?
We aim to supply top quality products, conforming to word safety standards at the most
economical level.
From where do you operate?
NEW MANILA QUEZON CITY PHILIPPINES (HEAD OFFICE)

Do you accept returns/exchanges over and above what customers are entitled to by law (i.e., a replacement/repair for a minor fault or refund for a major fault)?
Yes, Item for replacement is subject for check-up (note that we offer 1 year warranty against
factory defects on all products under normal operating condition).
Do you allow refunds for a change of mind? If so, how long do customers have to contact you?
YES, But subject for evaluation, product should be in good condition, not tampered,
packaging/box is not yet opened. We can only refund 7 days from date of purchase.

To where do you ship? How long does it take you to process an order before it is dispatched?
A. We ship worldwide
B. 2-3 day’s preparation, shipment is 5-7 days.
Where are your packages shipped from?
Quezon city Philippines
Do you ship packages internationally?
YES
How do you price your postage?
We confirm first to our partner courier.

What payment methods do you accept?
LOCAL BANK TRANSFERS / PAYPAL
If you accept bank transfer, how long do customers have to make the payment before their order is cancelled and items returned to stock?
5 Days.